Any Level
Emotional intelligence, also called EQ, is the
ability to be aware of and to manage emotions and relationships. It’s a pivotal
factor in personal and professional success. IQ will get you in the door, but
it is your EQ, your ability to connect with others and manage the emotions of
yourself and others, that will determine how successful you are in life.
We have all worked with and listened to
brilliant people. Some of them were great and… well, some were not so great.
The mean and the meek and all those in between can teach us more than they
realize. When we look at the truly extraordinary people who inspire and make a
difference you will see that they do this by connecting with people at a
personal and emotional level. What differentiated them was not their IQ but their
EQ – their emotional intelligence. This course will help you develop your
emotional intelligence.
After you complete this course, you will be
able to:
o
Understand what emotional
intelligence means
o
Recognize how our emotional
health and physical health are related
o
Learn techniques to understand,
use, and appreciate the role of emotional intelligence in the workplace
o Understand the different emotions and how to manage them
o Create a personal vision statement
o Understand the difference between optimism and pessimism
Validate emotions in others
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